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Shipping & Returns

Absolutely no refunds will be given: Only store credits will be issued once your return is processed.

*(Final Sale Items 50% Off or more including accessories & apparel cannot be returned or exchanged)*

 

If for any reason you are not satisfied with your item(s) you may return item(s) for  store credit. HMBSTORES.com will gladly accept returns for products originally purchased here. This merchandise must be returned to the location of original shipment (the address listed on your packing slip).

Returning your purchase

Returns must be made within 10 days of placing your order. Do not return any merchandise outside of the return window without contacting customer service.

Please write your name, order number on the card insert with your package. Please ship your exchange via a traceable signature-required service to ensure delivery and proper credit.

Unfortunately, at this time, return shipping costs are non-refundable.

Please allow a minimum of 10 (s) days for us to receive and process your return. In most instances, your return will be processed much sooner. You will receive an email notification when your merchandise has been processed and shipped.

 

Store Credits (valid 1 year after order date)

Store credits will be issued for any difference in the exchange dollar amount and will remain on file up to 1 year from the order date. If you owe HMBSTORES.com a balance toward your exchange, HMBSTORES.com will issue an invoice via paypal for payment. Exchanged merchandise will not ship until the balance is paid.

Damaged or Defective Products

All Claims for damaged or defective products must be submitted via email (info@hmbstores.com) within 10 days of delivery date.  Please include digital photos of all angles. If the damage or defect is a result of a manufacturing flaw, we will replace your product with the same style or a style of comparable value. If the problem was caused by reasons other than material or manufacturing defect, the original merchandise will be returned to you in the same condition as it was received.

Please note that the product life expectancy depends on the individual using the product, the conditions of use, and the characteristic wear patterns of the user. Any product damage determined to be normal wear and tear or that have exceeded the reasonable life expectancy of the product will not be covered or replaced.

 If you have further questions then please don't hesitate to contact us

Email :  info@hmbstores.com